Returns & Exchanges
At Riemann Kollektion, we offer a 30-day return window for all premium audio equipment provided the items are in their original packaging and condition. We strive to ensure your studio setup is perfect, offering full refunds or exchanges on all eligible electronic components.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Pack with Care
Securely place the electronics in their original manufacturer box, including all cables, manuals, and accessories to avoid restocking fees.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the hardware's functionality, your refund will be processed to your original payment method within 5-7 business days.